Sampling Policy for Neodymium Magnets
Requesting neodymium magnet samples before placing an order is a good practice. NeoMagnets understands the importance of double-checking all the details as a custom neodymium magnet supplier. Having a sample helps to better understand the product than reading specifications.
Requesting neodymium magnet samples before placing an order is a good practice. NeoMagnets understands the importance of double-checking all the details as a custom neodymium magnet supplier. Having a sample helps to better understand the product than reading specifications.
1. Free neodymium magnet samples
To facilitate neodymium magnet buyers, we are pleased to offer free samples upon request. The following conditions apply:
- Specifications: Samples are limited to the specifications we typically have in stock rather than those requiring custom manufacturing. If the items in stock do not meet your specifications, we will try to provide you with the closest match.
- Quantities: Regarding quantities, we can offer free samples based on one piece per specification. New customers are eligible for up to five different specifications. However, we will make decisions on a case-by-case basis and always strive to meet your needs.
- Dimensions: The free samples are for neodymium magnets with regular average sizes, excluding larger magnets that cost hundreds of dollars each. If you need a sample larger than 60 mm, we will provide a smaller magnet sample of the same grade to demonstrate its performance.
- Shipping Costs: We provide free neodymium magnet samples, but shipping costs are not included and must be covered by the customer.
- Lead time: For samples that are currently in stock, we will prepare and send them within 2 working days. If new samples are required or modifications need to be made, please allow 5 working days for a general estimate (and confirmation of a specific date on a case-by-case basis).
- Paid samples and refund: If samples are needed and exceed our free sample policy, we are pleased to offer custom-made samples for a fee. The minimum order quantity is 1 piece. Meanwhile, we can deduct the sample fee proportionally when you place orders afterward. The maximum deduction will equal the full amount of the sample fee.
2. Why not all samples are free?
As a supplier of custom neodymium magnets, Neomagnets strives to provide free samples under specific conditions. However, we cannot offer free samples for all conditions due to financial constraints.
(1). Strong neodymium magnets are not standard magnets sold in the market or major retail stores. For such magnets, manufacturers usually have limited stock and cannot afford to give them away for free.
Neodymium magnets are unique and typically made to order, without pre-made inventories readily available. If you require a specific design, it must be created from scratch. The production process involves several steps, which can take up to five working days to complete.
Various machines and instruments are used during production; adjusting fixtures and fine-tuning machines can be time-consuming. Meanwhile, there may be more defective samples during preparation.
Additionally, the cost may increase significantly if chamfering and coating are required. Chamfering and coating typically take over 10 hours to complete. The coating barrel, which has a capacity of several kilograms, only contains a dozen or dozens of magnets, resulting in high coating costs.
(2). Neodymium magnets are made from expensive materials, particularly those with higher grades, such as N50 and N52. Producing a small number of samples results in a lot of wasted raw materials, often requiring more than 200% of the necessary materials.
(3). Making samples also requires significant effort and labor. The total cost of a sample can be as high as $200-$500, while the unit cost of magnets for formal production can be as low as $1.00. The fees charged by magnet manufacturers for samples are typically lower than their production costs. We incur losses by providing samples to customers, hoping to establish long-term cooperation.
Finally, please contact us if you require free neodymium magnet samples. As a custom neodymium magnet supplier, we will do our best to find the most suitable option for you!